Robotics in Retail

September 25, 2024 was the first day of the AI & Robotics4Retail Conference 2024 in Bonn. It was part of the “ECR Day 2024”, which took place at the World Conference Center. Numerous practical presentations provide an insight into the most important AI and robotics topics in retail at the moment and provide important ideas for projects in your own company, according to the website. The keynote speech was given by Prof. Dr. Oliver Bendel on the topic of “Service robots from a technical, economic and ethical perspective”. From the description: “Service robots have become widespread as cleaning, transportation, and security robots. As vacuum and mopping robots, they can be found in households, airports and hotels. As transport robots, they move around factories and warehouses, move between the buffet and kitchen in restaurants or bring orders to customers in cities. In the form of social robots, they advise and serve us in shopping malls or entertain our children while we shop. Universal robots, human-like machines that help in production and logistics in the morning, dig up the garden in the afternoon and play tennis with us in the evening, are just around the corner. They are connected to multimodal language models that enable or improve their control and perception. The talk presents use cases of this kind, classifies them from a technical, economic and ethical perspective, and takes a look into the future.” Further information about www.robotics-konferenz.de.

The Animal Whisperer at ACI 2024

The paper “The Animal Whisperer Project” by Oliver Bendel and Nick Zbinden will be presented at ACI 2024, which takes place in Glasgow this December. It is a conference that brings together the small community of experts in animal-computer interaction and animal-machine interaction. This includes Oliver Bendel, who has been researching in this field since 2012, with a background in animal ethics from the 1980s and 1990s. He initiated the Animal Whisperer project. The developer was Nick Zbinden, who graduated from the FHNW School of Business. From March 2024, three apps were created on the basis of GPT-4: the Cow Whisperer, the Horse Whisperer, and the Dog Whisperer. They can be used to analyze the body language, behaviour, and environment of cows, horses, and dogs. The aim is to avert danger to humans and animals. For example, a hiker can receive a recommendation on his or her smartphone not to cross a pasture if a mother cow and her calves are present. All he or she has to do is call up the application and take photos of the surroundings. The three apps are available as prototypes since August 2024. With the help of prompt engineering and retrieval-augmented generation (RAG), they have been given extensive knowledge and skills. Above all, self-created and labeled photos were used. In the majority of cases, the apps correctly describe the animals’ body language and behavior. Their recommendations for human behavior are also adequate (Image: DALL-E 3).

Can and Should We Use Robots in Prisons?

Tamara Siegmann and Prof. Dr. Oliver Bendel carried out the “Robots in Prison” project in June and July 2024. The student, who is studying business administration at the FHNW School of Business, came up with the idea after taking an elective module on social robots with Oliver Bendel. In his paper “Love Dolls and Sex Robots in Unproven and Unexplored Fields of Application”, the philosopher of technology had already made a connection between robots and prisons, but had not systematically investigated this. They did this together with the help of expert interviews with the intercantonal commissioner for digitalization, several prison directors and employees as well as inmates. The result was the paper “Social and Collaborative Robots in Prison”, which was submitted to the ICSR 2024. The International Conference on Social Robotics is the most important conference for social robotics alongside Robophilosophy. The paper was accepted in September 2024 after a revision of the methods section, which was made more transparent and extensive and linked to a directory on GitHub. This year’s conference will take place in Odense (Denmark) from October 23 to 26. Last year it was held in Doha (Qatar) and the year before last in Florence (Italy).

AI Ethics at the FHNW

Prof. Dr. Oliver Bendel has been teaching information ethics, AI ethics, robot ethics, and machine ethics at the FHNW for around 15 years. He is responsible for the “Ethik und Technologiefolgenabschätzung” (“Ethics and Technology Assessment”) module in the new Business AI degree program at the FHNW School of Business in Olten. Here, the focus is on AI ethics, but students will also learn about robot ethics and machine ethics approaches – including annotated decision trees and moral prompt engineering. And they will use information ethics, including data ethics, to analyze and evaluate the origins and flows of data and information and engage in bias discussions. Last but not least, they will delve into technology assessment. Oliver Bendel also teaches the “Ethik und Recht” (“Ethics and Law”) module in the Business Information Systems degree program at the FHNW School of Business in Olten (which he took over in 2010 as “Informatik, Ethik und Gesellschaft”, later renamed “Informationsethik”), the “Recht und Ethik” (“Law and Ethics”) module in the Geomatics degree program at the FHNW School of Architecture, Construction and Geomatics in Muttenz, and “Ethisches Reflektieren” (“Ethical Reflecting”) and “Ethisches Implementieren” (“Ethical Implementing”) in the Data Science degree program at the FHNW School of Engineering in Brugg-Windisch. His elective modules on social robotics are very popular (Photo: Pati Grabowicz).

Start of the kAIxo Project

Chatbots for dead, endangered, and extinct languages are being developed at the FHNW School of Business. One well-known example is @llegra, a chatbot for Vallader. Oliver Bendel recently tested the reach of GPTs for endangered languages such as Irish (Irish Gaelic), Maori, and Basque. According to ChatGPT, there is a relatively large amount of training material for them. On May 12, 2024 – after Irish Girl and Maori Girl – a first version of Adelina, a chatbot for Basque, was created. It was later improved in a second version. As part of the kAIxo project (the Basque “kaixo” corresponds to the english “hello”), the chatbot or voice assistant kAIxo is to be developed that speaks Basque. The purpose is to keep users practicing written or spoken language or to develop the desire to learn the endangered language. The chatbot should be based on a Large Language Model (LLM). Both prompt engineering and fine-tuning are conceivable for customization. Retrieval Augmented Generation (RAG) can play a central role. The result will be a functioning prototype. Nicolas Lluis Araya, a student of business informatics, has been recruited to implement the project. The kick-off meeting will take place on September 3, 2024.