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Keynote at Ground Workshop

Chatbots, voice assistants, and robots – both programmable machines and social robots – had been used in learning for decades. At the GROUND 2025 Workshop on 30 June 2025, held as part of the IAS 2025 in Genoa, Italy, Prof. Dr. Oliver Bendel from the FHNW School of Business in Switzerland presented his own projects from the past 15 years. Some of his chatbots and voice assistants, such as GOODBOT, BESTBOT, and SPACE THEA, recognized user problems and responded appropriately. They demonstrated empathy and emotion. Pepper had been used as an educational application for children with diabetes, and Alpha Mini served as an educational tool in elementary schools. Chatbots for dead, endangered, and extinct languages such as @ve, @llegra, and kAIxo were designed to be integrated into learning environments for all age groups. In recent years, the technology philosopher and information systems expert primarily used GPT-based systems such as Social Robotics Girl and Digital Ethics Girl in his courses. These systems were capable of receiving and answering questions from multiple students simultaneously, even when the questions were asked in different languages. Thanks to prompt engineering and retrieval-augmented generation (RAG), they became specialists in their respective domains. In his keynote “Robots, chatbots, and voice assistants in the classroom”, Oliver Bendel asked how chatbots, voice assistants, and social robots would be designed as adaptive systems for multi-user settings in the future. These capabilities were considered especially important in classroom environments (Photo: Giulia Pusceddu).

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Robotic Small Talk

The paper “Small Talk with a Robot Reduces Stress and Improves Mood” by Katharina Kühne, Antonia L. Z. Klöffel, Oliver Bendel, and Martin H. Fischer has been accepted for presentation at the ICSR 2025, which will take place in Naples from September 10 to 12, 2025. Previous research has shown that social support reduces stress and improves mood. This study tested whether small talk with a social robot could be helpful. After performing a stressful task, 98 participants either chatted with a NAO robot, listened to the robot tell a neutral story, or did not interact with the robot. Both robot interactions reduced stress, particularly small talk, which also boosted positive mood. The effects were stronger in those with high acute stress. Positive affect played a key role in stress reduction, suggesting that robot-mediated small talk may be a useful tool for providing emotional support. Dr. Katharina Kühne and Prof. Dr. Martin H. Fischer are researchers at the University of Potsdam. Antonia L. Z. Klöffel assists Katharina Kühne as a junior scientist. Martin Fischer is the head of the Potsdam Embodied Cognition Group (PECoG). Prof. Dr. Oliver Bendel is a PECoG associated researcher. Further information about the conference is available at icsr2025.eu.

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About Wearable Social Robots

The market for wearable social robots remains relatively small. As illustrated by the case of AIBI, early models often face typical teething problems, with user forums filled with questions and complaints. Nevertheless, these technologies hold potential for a wide range of future applications, offering support and benefits not only to healthy individuals but also to people with disabilities or impairments. The paper “Wearable Social Robots for the Disabled and Impaired” by Oliver Bendel explores this topic in depth. It defines wearable social robots and situates them within the broader category of wearable robotics. The paper presents several examples and outlines potential application areas specifically for individuals with disabilities. It also addresses key social, ethical, economic, and technical challenges, building on the preceding analysis. The paper has been accepted for presentation at ICSR 2025, which will take place in Naples from September 10 to 12.

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Technology and Animal Well-being

The edited volume “Animals, Ethics, and Engineering: Intersections and Implications” will be published by Jenny Stanford in August 2025. It can already be pre-ordered via online stores. These provide the following information: “‘Animals, Ethics, and Engineering: Intersections and Implications’ is a seminal work that explores the intricate relationship between technology, ethics, and the welfare of nonhuman animals. Edited by Rosalyn W. Berne, this volume brings together leading scholars and practitioners to examine the ethical responsibilities inherent in technological progress and its impact on animal well-being.” (Information Publisher) The authors include Clara Mancini, Fiona French, Abraham Gibson, Nic Carey, Kurt Reymers, and Oliver Bendel. Rosalyn W. Berne is the Anne Shirley Carter Olsson Professor of Applied Ethics and Chair of the Department of Engineering and Society, School of Engineering and Applied Sciences, University of Virginia, where she has been a faculty member since 1999 and co-directs the Online Ethics Center for Engineering and Science (OEC).

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Short Papers at ICSR 2025

The ICSR is one of the leading conferences for social robotics worldwide. The 17th edition will take place from 10 to 12 September 2025 in Naples, Italy. The deadline for submitting short papers is approaching. Short papers consist of 5 pages of body text plus 1 page references. The most important conference dates are: Short Paper Submission: June 18, 2025; Short Paper Notification: July 7t, 2025; Camera-ready: July 11, 2025; Paper Presentation Days at ICSR’25: September 11 and 12, 2025. All dates are listed on the website. “The conference of theme, ‘Emotivation at the Core: Empowering Social Robots to Inspire and Connect,’ highlights the essential role of ‘Emotivation’ in social robotics. Emotivation captures the synergy between emotion and motivation, where emotions trigger and sustain motivation during interactions. In social robotics, this concept is key to building trust, fostering empathy, and supporting decision-making by enabling robots to respond sensitively to human emotions, inspiring engagement and action.” (Website ICSR) Participants will meet for two days at the Parthenope University of Naples and for the third day at the Città della Scienza conference center. All buildings and rooms are also listed on the website. The PDF of the CfP can be downloaded here.

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NAO Robotics SA

Following the recent news that French robotics company Aldebaran has entered judicial liquidation, RobotLAB has issued a press release to reassure customers and partners of continued support for NAO and Pepper robots. A new company, NAO Robotics SA, is being formed to acquire Aldebaran’s intellectual property and engineering team. Development on the next-generation NAO V7 has already resumed. RobotLAB, a long-time NAO partner since 2009, remains fully operational with robots, parts, and support services in stock. With over 6,500 NAO robots deployed, the company continues to provide training, repairs, and educational tools, including the recently launched NAO AI Edition with ChatGPT integration. RobotLAB emphasized there will be no disruption for current customers and views this transition as a new beginning for the NAO platform.

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Suzuki Presents its Moqba

“On June 5, 2025, Suzuki made headlines in the robotics and mobility sector by launching the Moqba, a $3,000 four-legged transport robot designed to revolutionize urban commuting, accessibility, and logistics.” (The Jurnals, 6 June 2025) This was reported by The Jurnals in the article “Suzuki’s Moqba Unleashed: A $3,000 Robot Dog Redefining Urban Mobility” on June 6, 2025. “The Moqba’s sleek design features a white-and-black color scheme, a futuristic aesthetic, and a saddle-like seat for riders, blending practicality with a forward-thinking vision. Its four-legged structure, inspired by robots like Spot, allows it to navigate varied terrain, making it a versatile tool for both individual transport and commercial applications. With a top speed of 20 mph (32 km/h) and a range of up to 50 miles (80 km) on a single charge, the Moqba is well-suited for urban environments, where short, efficient trips are the norm.” (The Jurnals, 6 June 2025) The device looks solid and ready for use. However, it is probably not suitable for people taller than 180 cm. It is also unlikely to be suitable for physically disabled people. For everyone else, it could be an interesting way to get around (Image: ChatGPT/4o Image).

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The Aldebaran Story Comes to an End

On June 2, 2025, Aldebaran announced the end of the “Aldebaran Story” in a video. The video recounts the history of the company. Founded in 2005 by Bruno Maissonier of France, NAO, one of the best-known social robots to date, was launched the following year. The company has sold 20,000 units, primarily to universities and research institutes. These institutions then developed applications for children and the elderly. In 2012, SoftBank invested in the company so that Pepper could be built. Seventeen thousand units were produced. They sold out in 2024. Once again, researchers and developers created numerous applications for Pepper. In 2021, the United Robotics Group, backed by the RAG Foundation, invested in the company and moved production back to Paris. That marked the beginning of the end. Plato was created as a competitor to the Chinese BellaBot. However, Aldebaran’s and the United Robotics Group’s problems were apparent by the beginning of 2025. In March, Aldebaran announced its insolvency. Buyers were sought, but to no avail. At the beginning of June, the company announced the end of its history.

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The Trolley Problem in the AAAI Proceedings

On May 28, 2025, the “Proceedings of the 2025 AAAI Spring Symposium Series” (Vol. 5 No. 1) were published. Oliver Bendel was involved in two papers at the symposium “Human-Compatible AI for Well-being: Harnessing Potential of GenAI for AI-Powered Science”. The paper “Revisiting the Trolley Problem for AI: Biases and Stereotypes in Large Language Models and their Impact on Ethical Decision-Making” by Sahan Hatemo, Christof Weickhardt, Luca Gisler, and Oliver Bendel is summarized as follows: “The trolley problem has long served as a lens for exploring moral decision-making, now gaining renewed significance in the context of artificial intelligence (AI). This study investigates ethical reasoning in three open-source large language models (LLMs) – LLaMA, Mistral and Qwen – through variants of the trolley problem. By introducing demographic prompts (age, nationality and gender) into three scenarios (switch, loop and footbridge), we systematically evaluate LLM responses against human survey data from the Moral Machine experiment. Our findings reveal notable differences: Mistral exhibits a consistent tendency to over-intervene, while Qwen chooses to intervene less and LLaMA balances between the two. Notably, demographic attributes, particularly nationality, significantly influence LLM decisions, exposing potential biases in AI ethical reasoning. These insights underscore the necessity of refining LLMs to ensure fairness and ethical alignment, leading the way for more trustworthy AI systems.” The renowned and traditional conference took place from March 31 to April 2, 2025 in San Francisco. The proceedings are available at ojs.aaai.org/index.php/AAAI-SS/issue/view/654.

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Miss Tammy in the AAAI Proceedings

On May 28, 2025, the “Proceedings of the 2025 AAAI Spring Symposium Series” (Vol. 5 No. 1) were published. Oliver Bendel was involved in two papers at the symposium “Human-Compatible AI for Well-being: Harnessing Potential of GenAI for AI-Powered Science”. The paper “Miss Tammy as a Use Case for Moral Prompt Engineering” by Myriam Rellstab and Oliver Bendel is summarized as follows: “This paper describes an LLM-based chatbot as a use case for moral prompt engineering. Miss Tammy, as it is called, was created between February 2024 and February 2025 at the FHNW School of Business as a custom GPT. Different types of prompt engineering were used. In addition, RAG was applied by building a knowledge base with a collection of netiquettes. These usually guide the behavior of users in communities but also seem to be useful to control the actions of chatbots and make them competent in relation to the behavior of humans. The tests with pupils aged between 14 and 16 showed that the custom GPT had significant advantages over the standard GPT-4o model in terms of politeness, appropriateness, and clarity. It is suitable for de-escalating conflicts and steering dialogues in the right direction. It can therefore contribute to users’ well-being and is a step forward in human-compatible AI.” The renowned and traditional conference took place from March 31 to April 2, 2025 in San Francisco. The proceedings are available at ojs.aaai.org/index.php/AAAI-SS/issue/view/654.