Pepper’s New Job

SoftBank Robotics has announced that it will operate a cafe in Tokyo. The humanoid robot Pepper is to play a major role in this. But people will not disappear. They will of course be guests, but also, as in the traditional establishments of this kind, waitresses and waiters. At least that’s what ZDNET reports. “The cafe, called Pepper Parlor, will utilise both human and robot staff to serve customers, and marks the company’s first time operating a restaurant or cafe.” (ZDNET, 13 September 2019) According to SoftBank Robotics, the aim is “to create a space where people can easily experience the coexistence of people and robots and enjoy the evolution of robots and the future of living with robots”. “We want to make robots not only for convenience and efficiency, but also to expand the possibilities of people and bring happiness.” (ZDNET, 13 September 2019) This opens up new career opportunities for the little robot, which recognizes and shows emotions, and which listens and talks and is programmed to give high-fives. It has long since left its family’s lap, it can be found in shopping malls and nursing homes. Now it will be serving waffles in a cafe in Tokyo.

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